Unbiased Insights About Your Most Important Calls
Do you finish a call only to immediately forget some things? Do you find yourself looking back at your notes and wondering what they mean? Did you completely misread a lead’s motivation and tone during your call?
Not anymore.
Turn calls into actionable insights
A call — whether you take it live or they leave a voicemail — is full of important information … if you can make sense of it. And if there’s one thing that AI is great at, it’s summarizing details and pulling out critical information.
Instead of listening to a missed call or relistening to a call when you’re ready to reach out again, save time by getting a quick recap instead. No more exporting transcripts and uploading them to ChatGPT to get a summary or relying on a VA’s notes. AI Call Insights recaps everything in seconds.
- Know which lead to follow up with first based on a call rating
- Remember what was talked about in seconds
- See exactly what you need to do next
Automatic Transcripts
All the details, without the tedious re-listen
Relistening to an entire call could take 30+ minutes. And transcription services cost extra money.
With Carrot’s AI Call Insights, your calls are transcribed with speaker labels within ~2 minutes post-call so you can skim the convo to find what you’re looking for. To make it even easier, we remove the “um’s” and “so’s,” giving you a clean view of who said what.
If you’re using CarrotCRM’s AI Lead Scoring, details gathered during this call are added to the opportunity record and impact the lead’s score, showing you if they’re now more or less inclined to close the deal.
Call Summaries
No fluff, just the important details
Even with a transcript, it can be difficult to pick out the important details and remember the caller’s tone and sentiment. We do it for you so you won’t forget.
Each call is distilled into a 2-4 sentence summary that captures the tone, urgency, and what was discussed. These details are added into your CarrotCRM AI Summaries so the most important and up-to-date information is always in one place.
Call Rating
Understand how motivated the lead is
AI Call Ratings are like a mini version of lead scoring. AI analyzes the call based on critical factors like pricing alignment, urgency, and engagement, then gives the call a 0-100 rating. This score lets you identify and prioritize the most promising calls first, instead of wasting time on callers who aren’t serious yet.
Action Items
Stop wondering what to do next
How many times have you left a call with clear follow-up steps only to forget what you promised or not remember where you wrote down notes? AI Call Insights analyzes the call and creates bulleted action items so you know exactly what to do.
Have too many to-dos? Start with the calls with the highest Call Rating or the leads with the highest lead score.
Carrot AI Call Insights FAQs
How much does AI Call Insights cost?
AI Call Insights is an add-on feature that costs $39/month.
Do AI Call Insights work for all my call tracking numbers?
Yes, if you add AI Call Insights to your Carrot membership, it will work with all your Carrot-provided call tracking numbers.
Can I use Carrot’s Call Tracking without the AI Call Insights?
Yes. You can use Carrot’s Call Tracking feature without the AI Call Insights add-on. Call Tracking still provides a lot of helpful information, even without the AI insights.
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Thousands of local business providers trust Carrot to help build their online presence, generate leads, and close deals.
Talk to one of your product specialists to see what Carrot can do for you.